IBM/Hitachi Internal Hard Disk

Computer Repairs, Bristol

Try the software problems page for more information on slow running (or slow starting) computers, anti virus assistance, error message on start-up and so on - or just e-mail or phone from this page.

Hardware problems in this section include -

Where applicable BIOS and operating system configuration is included in all installations.

Site and Home Visits

Visits to supply a no obligation estimate are supplied free if you or are within a 5 mile radius from Bristol PC base in Ashton.

Beyond that charges are either £5 or £10 depending on distance, these are payable only if you decide not to proceed with the estimate.

Visiting Hours

Normal working hours are-

  • Weekdays April to October: 9:00am to 8:00pm.
  • Weekdays November to March: 9:00am to 5:00pm.
  • Saturday/Sunday mornings:  9:00am to 1:00pm.
Visits can be arranged outside of these hours but may be subject to an extra charge.

Estimates

Free estimates are supplied if any of the following apply:
  1. If you deliver to Bristol PC.
  2. If you are within 5 miles of Bristol PC.
  3. If you agree to the estimate.

Otherwise a simple mileage charge will be made: -

  • £5 if you are 5.1 miles to 10 miles from us.
  • £10 if you are 10.1 miles to 15 miles from us.

Want to see how far from Bristol PC you are? Use local maps (external site). Select 'directions to here' and enter your post code, distance is shown on the left hand side a few rows down.

Deliveries must be arranged in advance, to arrange a delivery or a site visit. Phone: 0117 3789 546 or e-mail.

Time Charge Option

Many jobs can be done for a fixed price but if you wish to book a time slot. Labour rates are:-
  • £25 for up to 30 minutes.
  • £35 for up to 1 hour.
  • £45 for up to 1 hour 30 minutes.
  • £55 for up to 2 hours.

Local customers get a £5 reduction.

Fixed Price Option

Computer Repairs and Upgrades: Labour charges for most of the simple replacement or upgrades, on recent operating systems are at the minimum rate of £25; (£20 for local customer or deliveries).

Note the price includes software and driver installations where applicable. That covers:-

  • 2nd/3rd Hard Disk for quick online backups and/or more disk space.
  • AGP or PCI Express Video upgrade.
  • Digital TV Capture Card.
  • CD/DVD internal drive.
  • Floppy Drive.
  • Network Card.
  • Power supply, if adding extra hardware.
  • Sound Card.
  • USB Expansion card 4 port.
  • ... and so on.

Other Faults and Problems: If you supply sufficient details of the problem, most faults can be corrected for a fixed labour charge.

E-mail for a no obligation quote or phone: 0117 3789 546.

Local Rates

£5 off for local customers, if you are within 2 miles. Typically Ashton, Ashton Gate, Clifton, Hotwells, Leigh Woods and parts of Long Ashton & Bedminster.

For a £5 reduction. Just give your post code when you e-mail or phone. Or use local maps, select 'directions to here' and enter your post code.

Distance is shown on the left hand side a few rows down.

Deliveries to Bristol PC

Any PC's or laptops delivered to Bristol PC also qualify for at least a £5 reduction.

This is particularly of benefit for jobs that involve long winded tasks that do not require frequent attention. These can be done much cheaper in my workshop.

You avoid paying for my travel time and time waiting for the anti virus/spyware scan, formatting disks, operating system re-load and more. For this type of job and many others, charges are always less than for repairs/faults fixed during a home or site visit.

For many jobs I can give a fixed price and no obligation quote too. But for all jobs there is no charge if the problem can't be fixed.

Deliveries must be arranged in advance, to arrange a delivery. Phone: 0117 3789 546 or e-mail.

Hardware Charges

If you need the hardware immediately, parts can be collected from PC World. Hardware charges for these items are at the PC World's price rounded up to the nearest pound. If however you can wait one or two working days there are often cheaper suppliers.

New hardware supplied by you can also be installed as can second hand equipment. You may be subject to the minimum charge if any second hand hardware is faulty.

Hardware Charges (if applicable) will be agreed in advance with the customer.

No fault found on a visit!

It does happen, but not to often I am glad to say.

If a home or site visit is arranged and everything works perfectly on my arrival! Sorry, but I may charge £5 to £10 depending on distance travelled.

Intermittent faults are best treated in the workshop unless you wish to pay for lengthy and expensive visits on site.

Peter Frost